Price Match Policy
Price Match Guarantee
At BackyardHomeOutlet, we're committed to offering competitive pricing on premium outdoor living products. If you find the identical product at a lower advertised price from an authorized U.S. retailer, we'll gladly review your request.
Our goal is to provide exceptional value while maintaining the highest standards of customer service and product quality.
Price Match Eligibility
To qualify, the product must:
- Be the same brand, model, finish, and manufacturer part number.
- Be sold by an authorized U.S. retailer.
- Be brand new and factory sealed.
- Be currently in stock and available for immediate purchase.
- Include the same warranty coverage and accessories.
- Be publicly advertised and verifiable by our team.
Items Not Eligible
Our Price Match Guarantee does not apply to:
- Clearance or liquidation sales
- Open-box, refurbished, or used products
- Marketplace sellers or auction websites
- Membership or warehouse club pricing
- Bundle offers or package deals
- Coupon codes or promotional discounts
- Volume or wholesale pricing
- Pricing errors or typographical mistakes
- Mail-in rebates
- Limited-time flash sales
- Custom quotes or negotiated pricing
- International retailers
Additional Conditions
- The competing retailer must have the item available for immediate purchase.
- Shipping charges and applicable fees may be considered when comparing total purchase value.
- Price match requests must be submitted before placing your order.
- Once an order has been processed or shipped, price matching is no longer available.
- Price Match requests cannot be combined with other promotions or discounts offered by BackyardHomeOutlet.
How to Request a Price Match
Before placing your order, contact our Customer Support team with:
- Product name
- Manufacturer model number
- Competitor's website link
- Advertised price
- Any supporting screenshots (if available)
Our team will carefully review your request and respond as quickly as possible.
Final Approval
Every request is reviewed individually to ensure it meets the eligibility requirements outlined in this policy.
BackyardHomeOutlet reserves the right to determine eligibility based on product availability, retailer authorization, and the terms of this Price Match Guarantee.
Contact Us
Trade Name: BackyardHomeOutlet
Business Email: sales@backyardhomeoutlet.com
Customer Support: sales@backyardhomeoutlet.com
Phone: +1 (585) 981-8240
Business Address:
4408 Waskom Dr
Plano, Texas 75024
United States
Business Hours: Monday – Friday | 9:00 AM – 5:00 PM CST
OUR VALUES
We acknowledge the significance of excellence across every aspect of fitness journey.
That's why we select each equipment within our assortment, collaborating with well-established brands and manufacturers recognized for their unwavering dedication to quality.
Please visit our store by clicking the button below to explore our wide range of options fitting your health & fitness goals.
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HAVE QUESTIONS?
You can always call us for any questions at (585) 981-8240 or email us at info@elegancecrib.com
You can also click on the button below to be redirected to out Contact Page. We will get back to you as soon as possible.
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