Terms of service

Terms of Service

Last Updated: July 2026

Welcome to BackyardHomeOutlet. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. General Information

BackyardHomeOutlet operates an online retail store specializing in premium outdoor living products, including outdoor kitchens, grills, pergolas, patio furniture, fire features, and related accessories.

Throughout these Terms, the words "we," "our," and "us" refer to BackyardHomeOutlet.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use this website only for lawful purposes.

3. Products & Pricing

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate.

However:

  • Product specifications may change without notice.
  • Colors and finishes may vary depending on your device or manufacturer updates.
  • Pricing errors may occasionally occur.

BackyardHomeOutlet reserves the right to correct pricing or product information at any time, including after an order has been placed.

4. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit product quantities.
  • Verify payment information.
  • Request additional information before processing an order.

If an order is canceled after payment has been received, a full refund will be issued.

5. Payment

Payment must be successfully authorized before an order can be processed.

We accept major credit cards and other payment methods available during checkout.

All prices displayed on our website are in United States Dollars (USD) unless otherwise stated.

6. Shipping

Shipping times provided on our website are estimates and may vary depending on product availability, manufacturer processing times, and freight carrier schedules.

BackyardHomeOutlet is not responsible for delays caused by shipping carriers, weather conditions, manufacturer backorders, or events beyond our reasonable control.

Please review our Shipping Policy for additional details.

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Certain products—including custom, made-to-order, and special-order items—may not be eligible for return.

Customers are responsible for reviewing our Return Policy before making a purchase.

8. Product Warranties

Many products sold by BackyardHomeOutlet are covered by the manufacturer's warranty.

Warranty coverage, terms, and duration vary by manufacturer.

BackyardHomeOutlet does not provide additional warranties beyond those offered by the manufacturer unless otherwise stated.

9. Intellectual Property

All website content, including text, graphics, logos, product images, icons, designs, and website layout, is the property of BackyardHomeOutlet or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Distribute malicious software or harmful code.
  • Interfere with website functionality.
  • Use automated tools to scrape or collect website data without permission.

11. Limitation of Liability

To the fullest extent permitted by law, BackyardHomeOutlet shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the applicable order.

12. Indemnification

You agree to defend, indemnify, and hold harmless BackyardHomeOutlet, its owners, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from your misuse of the website or violation of these Terms.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Third-Party Links

Our website may include links to third-party websites for your convenience.

BackyardHomeOutlet is not responsible for the content, policies, or practices of any third-party websites.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Texas and the applicable laws of the United States, without regard to conflict of law principles.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this page.

Your continued use of the website after any changes constitutes acceptance of the updated Terms.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Trade Name: BackyardHomeOutlet

Business Email: sales@backyardhomeoutlet.com

Customer Support: sales@backyardhomeoutlet.com

Phone: +1 (585) 981-8240

Business Address:
4408 Waskom Dr
Plano, Texas 75024
United States

Business Hours: Monday – Friday | 9:00 AM – 5:00 PM CST